TERMS & CONDITIONS


The following Terms and Conditions apply to all Accommodation Bookings made on this website, any third party website, via email and telephone.

Terms and Conditions for Eversfield Safari Tents

These Terms and Conditions relate to the use of Accommodation and or Services provided as per the booking confirmed in writing between the Parties.

1. Definitions
1.1 ‘The Company: Eversfield Safari Tents
1.2 Any reference to either ‘us’, the owners or ‘we’ refers to the Company.
1.3 Any reference to ‘you’ or ‘your’ refers to the person/s making the booking and their party.
1.4 ‘The Client’: means the person/s making the booking.
1.5 ‘Party’: is any person who was invited and or joins the party at the invitation of the client.
1.6 ‘Accommodation’: refers to the grounds, all and any room and or buildings used in the ownership and or control of the Company.
1.7 ‘Services’: refers to services provided by the Company as set out in the booking form.
1.8 ‘Booking Forms’: refers to all correspondences between the Client and the Company including the Confirmation Booking Letter.
1.9 ‘Confirmation Booking Letter’: refers to the form that creates the contract.

2. Your Booking
2.1 You must be at least 21 years of age when you book your Accommodation/Service.
2.2 Upon you receiving your written Confirmation Booking Letter, which is subject to these Terms and Conditions, you will be entering into a contract with the Company.
2.3 Any disputes or queries will be between the Client and the Company.
2.4 The Client will assume responsibility for the whole Party and the compliance with these rules of all Party members.

3. Confirmation of Acceptance
3.1 A confirmed booking will be made upon the Client’s verbal or written instructions with required dates, or receipt of payment.
3.2 A Confirmation Booking Letter or e-mail in respect of that booking will then be forwarded by post. Any error in these details should be notified to us within 3 working days of receipt.
3.3 Any balance of charges not received by us on or before the due date will be treated as a cancellation of the contract by the Client.

4. Occupancy
4.1 The number of people occupying the Accommodation must not exceed the number stipulated by the owners at the time of booking.
4.2 In the event that we discover evidence that more people have occupied the Accommodation without prior consent from the owners or damage is being caused to property and or any of the fixtures and or fittings; we reserve the right to:-
4.2.1 Refuse entry,
4.2.2 Terminate the booking or
4.2.3 Charge additional fees.

5. Payments
5.1 Methods of Payment
i. By BACS transfer, quoting your surname for a reference, with sort code: 20-30-47 account: 73068129; or
One week prior to arrival, a cautionary/damages deposit must be settled by the client (see overleaf).
5.2 Deposit:
5.2.1 A non-refundable deposit of 30% of the total cost of the Accommodation is required to secure any booking.
5.2.2 However should the first day of the Client’s holiday be less than 8 weeks (56 days) away, full payment must be made.
5.3 Balance of payment:
5.3.1 The balance is due 8 weeks prior to arrival.
5.4 Cautionary/Damages deposit:
5.5.1 One week prior to arrival, the sum of £250 will be required from the Client, which will be put into a holding account as security against the following, namely:-
5.5.1.1 Damages,
5.6.1.2 Loss,
5.6.1.3 Breakages,
5.6.1.4 Evidence of smoking within the Accommodation; and
5.6.1.5 Any other costs incurred to us as a result of your occupancy, during the period of hire.
5.6.2 This deposit will be refunded within 14 days of your departure less any costs incurred.
5.5.3 The Holding Account Details are:
Bank Details
Sort Code: 20-30-47
Account number: 73068129
Please use your name as a reference

6. Risk Assessment 6.1 In order to comply with fire regulations all Clients are required to complete the list of names of the Party staying in the Accommodation on the Booking Form before arrival at the Accommodation.

7. Cancellation and Cancellation Charges:
7.1 Cancellations
7.1.1 Any cancellations by the Client must be made in writing and should be sent by recorded delivery.
7.1.2 The date from which the cancellation applies will be the date on which the cancellation notice is received by us.
7.2 Cancellation Charges:
7.2.1 Should the Client need to cancel a confirmed booking for any reason, the following cancellation charges will apply.
Number of days notice prior to first day of hire Cancellation amount Payable by client Over 56 days Full deposit (30%) of the hire costs 0 - 56 days Total cost of hire of property

8. Insurance:
8.1 We strongly recommend that clients take out appropriate holiday and travel insurance, including cancellation cover.

9. Linen and Towels:
9.1 Bed linen is usually included in the price quoted unless alternative arrangements have been made with the Client and the Company.
9.2 One set of towels for each guest, is included in the total price.
9.2.1 Extra linen and towels may be provided for change over of bedrooms if required at an additional cost.
9.3 There is 1 cot and 1 high chair available at no extra charge but must be requested before the stay, however clients must provide their own cot linen and bedding.

10. Additional Charges:
10.1 five netted bags are provided by the Company to the Client included in the price of the booking. Any additional bags required will be charged at £3 per netted bag.

11. Period of hire:
11.1 The hire period commences at 4pm on the first day of hire and terminates at 10am on a last day of hire.
11.2 Any significant delay in arrival should be notified to us in order that arrangements can be made for entry into the accommodation.
11.3 We reserve the right to make a charge of up to £200, equivalent to one night’s rental where there is a delay in excess of 2 hours in the Client vacating the Accommodation on the last day of hire.

12. Property Care:
12.1 The Client and his Party shall take all reasonable care of the Accommodation and its furnishings and effects and agrees to leave the Accommodation in the same condition of tidiness as at the commencement of hire.
12.2 We insist that guests at the property do not take food or drink into any of the bedrooms to avoid spillage and damage to soft furnishings.
12.3 Any exceptional cleaning costs may be charged to the Client at cost and will be deducted from the Cautionary/Damages Deposit or invoiced to the client should this amount exceed that which is held on Deposit.

13. Damage:
13.1 In the event of breakages, loss or damage to the Accommodation and /or its contents, gardens and shrubs caused by the Client or any member of his Party, full payment is required for the actual cost of replacement or repair by the Client before departure.
13.2 If this is not settled before departure, the costs will be deducted from the Cautionary/Damages Deposit or invoiced to the client should this amount exceed that which is held on Deposit.

14. Music/Noise:
14.1 Amplified music, live music, recorded music and PA systems are not permitted outside of the Accommodation / building without the Companies consent.
14.2 If evidence is found that these conditions are not adhered to, the Client will jeopardise the return of the Cautionary/Damages Deposit in full.

15. Behaviour:
15.1 All clients are to have considerations for other people.
15.2 If in our opinion or in the opinion of any other person in authority, the Client or any member of the Client's Party behaves in such a way as to cause or be likely to cause danger, annoyance or distress to any other third party or the damage to the Accommodation, we are entitled, without prior notice, to remove the person(s) or the Client concerned from the Accommodation and terminate the booking.
15.3 We will have no further responsibilities towards the person(s) or the Client concerned, including any return travel arrangements or accommodation.
15.4 No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.

16. Pets:
16.1 Pets (except dogs) are not permitted in the grounds or the Accommodation.
16.2 Dogs may be accommodated subject to notification being given to us at the time of booking. A charge of £20 per dog will be applied (A maximum of 2 dogs).
16.3 The Client will jeopardise the return of the Cautionary/Damages Deposit in full if these conditions are not adhered to.
16.4 Dogs must be kept off the furniture and kept on a lead when walking through farm fields. All faeces must be picked up and disposed of off the farm. If evidence is found that these conditions are not adhered to, the client will jeopardise the return of the Cautionary/Damage deposit in full.

17. Smoking:
17.1 The Company operates a strict no smoking policy anywhere within the Accommodation. Smoking is permitted outside the property.
17.2 If we discover that smoking has occurred within the Accommodation, the Client will jeopardise the return of the Cautionary/Damages Deposit in full.

18. Non-availability of property:
18.1 Force majeure
18.1.1 We regret we cannot accept any liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by 'force majeure'.
18.1.2 In these Terms and Conditions, 'force majeure' means any event, which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid.
18.1.3 Such events may include war or threat of war, riot, civil strife, terrorist activity and industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
18.1.4 If, for any reason the Accommodation is not available on the date booked, every effort will be made to find alternative accommodation.
18.1.5 In the event that this is not possible all rent paid in advance shall be reimbursed to the Client and the Client shall have no further claim against the Company or their agents whatsoever.

19. Complaints:
19.1 Any complaints should be notified promptly in person to us or to our representatives in our absence, and we shall, at all times endeavour to deal with any complaint promptly.
19.2 Should the nature of the complaint be serious then written notifications should be posted to the company within seven days of the last day of hire.

20. Website Accuracy:
20.1 Please note that the information and prices shown in this website may have changed by the time you come to book any of the company’s properties.
20.2 Whilst we will use our reasonable endeavours to ensure the accuracy of this website and any other websites promoting the company, regrettably errors occasionally do occur.

21 Lost property:
21.1 It is the Client's responsibility to check that all personal belongings (belonging to the Client or any member of his/her party) are removed from the Accommodation prior to departure.
21.2 In the event that personal belongings or other items are left behind, a handling fee of £20 + postage and packing, to be paid prior to dispatch, will be charged to the Client to return the goods.
21.3 The Company, its employees and our representatives are not liable for the loss or damage to personal belongings or other items that have been left behind, and the Client or any member of his/her party shall have no further claim against us.

22 Liability:
22.1 The Company, our employees and representatives shall not be liable to the Client, a member of his/her Party or third parties for the following namely:-
22.1.1 Any accident,
22.1.2 Damage,
22.1.3 Loss,
22.1.4 Injury expense or inconvenience which may be suffered, incurred, arise out of or in any way connected with the rental of the property.
22.2 The Company, its employees and representatives shall not be liable to the Client, a member of his/her Party or third parties for loss or damage to their personal belongings, property and goods.

23 Third Party Rights:
23.1 Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the (Contracts (Rights of The Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

24 Right of entry:
24.1 For the undertaking of necessary repairs, maintenance or inspections, we have the right of entry to the property at all reasonable times.
24.2 Prior notice will be given to the Client wherever possible and privacy will be respected at all times.

25 Use
25.1 The Accommodation will be used for personal and domestic purposes only.
25.2 The Accommodation shall not be used for any commercial purposes without the written consent of the Company.
25.3 We reserve the right to refuse entry to the entire Party including the Client if this condition is not observed.

26 Entire Agreement:
26.1 The Contract, together with these Terms and Conditions incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except as has been expressly incorporated in such Contract.

27 Governing Law and Jurisdiction
27.1 These Terms and Conditions and any Contract will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

28 Legal Fees
28.1 Should we or any of our affiliates take any action to enforce the Contract and these Terms and Conditions, such parties will be entitled to recover from you, and you agree to pay, all legal fees and any costs of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.

We reserve the right to terminate a booking at any time should these conditions not be adhered to in full.

We reserve the right to keep the damage deposit if one or more of the conditions within this contract are not adhered to.